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Just Answer Terms of Service
1. Introduction
Welcome to Just Answer The following are the terms and conditions for use of
this Just Answer service, which can be found at
real-estate-law.justanswer.com (the "Service" or "Site"). If you believe that any content on the Site
(including, without limitation, Questions and Answers) violates any of these
Terms, please e-mail info@justanswer.com
immediately. In addition, if you have
any comments or feedback about another Customer, an Expert, an administrator
or a moderator you should inform us privately via our private messenger tool or
via direct e-mail to info@justanswer.com.
Just Answer reserves the right to refuse service to
anyone at any time without notice for any reason.

2. Definitions
In the terms and conditions that follow, the terms "user," "you" and "your"
refer to the individual or organization that creates a
Just Answer account as either a Customer or Expert and the terms "Just Answer" "we," "us" and "our" will refer to Just Answer "Terms" or
"TOS" refer to the terms contained in this Agreement. "Customer" will be used
to describe the person who asks questions on this Site. "Expert" will be used to
describe the person who answers questions on this Site.

3. Acceptance
By using our Site in any
way, you are agreeing to comply with and be bound by the following Terms and any
related "Agreements" (which include, without limitation, the
Privacy Policy, our Legal Disclaimer, the
Expert Agreement, if applicable to you, and all rules or policies posted on
the Site). Please review the following Terms carefully. If you do not agree with
the Terms or any of the related Agreements in their entirety, do not use the
Service. Those providing answers on the Site are also subject to and required to
accept the terms of the
Expert Agreement. You must be at least 18 years old to use this Service.
Your acceptance of these Terms is signified by checking the "I Agree"
box and then completing the on-line registration process. By doing so, you
agree to be bound by all of the terms and conditions contained in these Terms,
including acknowledgement that you are over the age of 18. You have the right to
have a record of these Terms and any related Agreement you enter into with Just Answer made available on paper form upon request for
no additional fee. Simply e-mail info@justanswer.com.

4. Right of Modification
Just Answer reserves the right to change, revise or
modify the Terms (including fees) or any of the related Agreements at any time by posting the
amended terms on the Site. All amended
terms shall automatically be effective upon posting. Your continued use of the
Service will signify your acceptance of the revised Terms or related Agreement,
as the case may be. If you do not accept the revised terms, your sole and
exclusive remedy is to discontinue using the Service. The latest Terms and
related Agreements will be posted on the Site, and you should always review them
prior to using the Site. Just Answer reserves the right, in its sole discretion, to modify or
discontinue the Services, for any reason, without notice.

5. Member Accounts and Restricted Activities
As a "user", you represent that you are authorized to create and access an
account. Through the user process, you will establish a user name and password
for access to your online account. You are responsible for maintaining the
confidentiality of your user name, account data and password.
You agree to comply with all
billing procedures, including providing and maintaining accurate and lawful
billing information for active Just Answer accounts. You agree that you are
solely responsible for all acts or omissions that occur under your account or
password, including the content of your account as used throughout the Service.
You will immediately notify Just Answer of any unauthorized use of your
password or account.
Any content provided by
you on the site (including any questions asked or answered) and your use of our
Service shall not: (a) be fraudulent, inaccurate or misleading; (b) infringe any
third party's proprietary rights or rights of publicity or privacy (Just Answer
has adopted
Take Down Procedures for
unauthorized use of copyrighted material); (c) be illegal or violate any
federal, state or local law, statute, ordinance or regulation; (d) be
competitive with Just Answer (e) be defamatory, trade libelous, unlawfully
threatening or unlawfully harassing; (f) be obscene or contain child pornography
or, if otherwise adult in nature or harmful to minors, shall be posted with
"Mature Audiences Only" in the listing title and appropriate notices to prevent
unauthorized underage viewing and shall be distributed only to people legally
permitted to receive such content (Information
on Parental Control Protections); (g) contain any viruses, Trojan horses, or other
computer programming routines that may damage, detrimentally interfere with,
surreptitiously intercept or expropriate any system, data or personal
information; (h) create liability for us or cause us to lose (in whole or in
part) the services of our ISPs or other suppliers; and (i) link directly or
indirectly to or include descriptions of goods or services that: (aa) are
prohibited under this Agreement; or (bb) you do not have a right to link to or
include. You may not consummate any transaction that was initiated using our
Service that, by paying to us a fee, could cause us to violate any applicable
law, statute, ordinance or regulation. Furthermore, you may not resell or make
any commercial use of our system without our prior consent.
You are prohibited from soliciting users of this Site including Experts for
any purpose (including inviting other users to contact you outside the Site or
inviting Experts to participate in a competing website) except with advance written
consent. Without limiting any other remedies, Just Answer may suspend
or terminate your account if we suspect, in our sole judgment, that you (by
conviction, settlement, insurance or escrow investigation, or otherwise) have
engaged in fraudulent activity in connection with the Site or have engaged in
activities in violation of these Terms or any related
Agreements with Just Answer

6. Fees and Refunds
You set the
price that you are willing to pay for a helpful answer. To honor the time
Experts spend helping you, you are required to accept an answer (and pay the
amount you offered) if it is
a helpful answer. A deposit is required before you may view the answer to a question you
have posted. Deposits are fully
refundable. Please request deposit refunds at http://www.justanswer.com/refund.aspx.
Once you've accepted and paid for an answer, however, no refunds are permitted
or possible. If you do not like an answer for any
reason, your sole remedy is to disregard the answer and not accept or pay for
it.
Just Answer maintains the right to initiate
special incentive and pricing programs. These specials and incentives may be
limited, at Just Answer sole discretion, to certain defined and limited users
or non-users. Please review the FAQs for more details on fees and payment.

7. Just Answer is
a Venue; Release
Just Answer acts as a venue for entertainment purposes to allow anyone to ask or
answer just about any question, at anytime, from anywhere. EMERGENCY QUESTIONS
AND CRISIS SITUATIONS (particularly regarding medical or mental health) should
be directed immediately by telephone or in-person to qualified professionals.
Just Answer is not the appropriate venue to deal with
emergency or crisis situations. In
addition, we are not involved in the actual conversation between Customers and Experts.
Just Answer does not edit, modify, filter, screen, or
otherwise monitor the content of questions, answers, profiles, qualifications
or comments or have any obligation to monitor the content. As a result, we have no control over the quality,
safety or legality of the answers given, the truth or accuracy of the answers,
the ability of Experts to answer questions or the ability of Customers to
pay for answers. We cannot ensure that a Customer or Expert will actually
complete a transaction. Because we are a venue,
in the event that you have a dispute with one or more users, you release
Just Answer (and our officers, directors, agents, parents, subsidiaries,
joint ventures and employees) from any and all claims, demands and damages
(actual and consequential) of every kind and nature, known and unknown,
suspected and unsuspected, disclosed and undisclosed, arising out of or in
any way connected with such disputes. If you are a California resident, you
waive California Civil Code §1542, which says: "A
GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR
SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF
KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR"

8. No Assurances Given From and No Reliance on Term "Expert"
Throughout this Site, certain terms, including "Expert", "Specialist", "Consultant" or "Advisor" may be used
to refer to someone who claims to have certain knowledge, background or experience that may be
useful in responding to a question posed by a user. Use of such terms
provides no assurance that the person answering your
question has any expertise or qualifications to give such advice. You acknowledge that Just Answer has not and cannot independently verify their
qualifications. If you do not like any answer for any reason, your sole remedy
is to disregard the answer and not pay for it. Notwithstanding the foregoing, Just Answer reserves
the right, but is not obligated, to remove any content that it believes
violates any of these Terms, including, without limitation, any
objectionable or personally identifiable information.

9. Identity Verification
We verify the accuracy of the e-mail address our users provide us when they
register on the Site. However, because user verification on the Internet is
difficult, Just Answer cannot and does not confirm
each user's purported identity. Thus, we have established a user-initiated
feedback system to help you evaluate with whom you are dealing.
10. Information Control and Storage
We do not control the information provided by users that is made available
through our system. You may find other user's information to be offensive,
harmful, inaccurate, or deceptive. Please use caution and common sense when
using the Site. Please note that there are also risks of dealing with underage
persons or people acting under false pretense. Additionally, there may also be
risks dealing with international trade and foreign nationals. By using this
Site, you agree to accept such risks and Just Answer is
not responsible for the acts or omissions of users on the Site.
The amount of storage space per member is currently limited. You agree that
Just Answer is not responsible or liable for the deletion or failure to store
information.

11. Exclusion of Warranties
JUST ANSWER
SERVICES AND RELATED DOCUMENTATION ARE PROVIDED "AS IS" AND WITHOUT
ANY WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU
FROM US THROUGH THIS SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR
GUARANTEE NOT EXPRESSLY STATED IN THESE TERMS.
JUST ANSWER DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE
UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE
OR THE SERVER THAT MAKES IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL
COMPONENTS. JUST ANSWER DOES NOT WARRANT OR REPRESENT THAT THE USE OR THE
RESULTS OF THE USE OF THE MATERIALS AVAILABLE THROUGH THE SERVICE, FROM THIRD
PARTIES OR A LINKED SITE WILL BE CORRECT, ACCURATE, TIMELY, RELIABLE OR
OTHERWISE. UNDER NO CIRCUMSTANCES WILL JUST ANSWER BE LIABLE FOR ANY LOSS OR
DAMAGE CAUSED BY A USER'S RELIANCE ON INFORMATION OBTAINED THROUGH THE SITE,
FROM THIRD PARTIES (SUCH AS EXPERTS OR OTHERS) OR A LINKED SITE, OR USER'S
RELIANCE ON ANY PRODUCT OR SERVICE OBTAINED FROM A THIRD PARTY OR A LINKED SITE.

12. Limitation of Liabilities
IN NO EVENT SHALL WE, OUR PARENTS, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES
OR OUR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR LOSS OF BUSINESS) ARISING OUT
OF OR IN CONNECTION WITH OUR SITE, OUR SERVICES OR THIS AGREEMENT BASED
ON ANY THEORY, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. THE NEGATION OF
DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL
ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE
INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. IN NO EVENT WILL
OUR LIABILITY, AND THE LIABILITY OF OUR PARENTS, SUBSIDIARIES, OFFICERS,
DIRECTORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY
CIRCUMSTANCE EXCEED THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO US IN THE
12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (B) $100. Some
States do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.

13. Indemnification
You agree to indemnify, defend and hold Just Answer, any and all parent,
subsidiary, or affiliate organizations, officers, agents and employees,
harmless from any claim, demand, or damage, including reasonable attorneys'
fees, asserted by any third party that are in any way due to or arising out of
your use of or conduct on the Service. Just Answer shall provide you reasonable
notice of such claim.
14. Termination or Suspension of Service
If you wish to terminate your service, you may do so by furnishing us with
written notice of your decision. Your notification must be sent via e-mail
to info@justanswer.com. Cancellations will be effective within
7 business days. All debts and fees must be paid before cancellation can take
effect.
We reserve the right to terminate your service at any time without cause or
notice. In addition, we
reserve the right to suspend your account indefinitely if we suspect any
fraudulent or inappropriate activity is being conducted through the use of the
Site (such as, for example, unauthorized use of a credit card) and such
suspension will remain in effect until we are satisfied in our sole judgment
that such activity is not occurring.
Terminated accounts may be subject to a
reactivation fee. Just Answer shall have no obligation to maintain any content
in your account.
Termination does not affect your liability or
obligations under this Agreement.
15. No Endorsement of Non-Just Answer Entity ; No Relationship with Users
Just Answer may endeavor to
offer to its users products and services offered by non-Just Answer entities. Placement of information,
logos, links or names of such non-Just Answer entities on the Just Answer site does not constitute an endorsement or warranty of these
entities, their products or services. Users take full responsibility for a
decision to visit or patronize any such entity and hold Just Answer harmless from any liability arising from such actions. You
further acknowledge that no relationship (such as partnership, agent, joint venturer,
or employee) is created between you and Just Answer or between any user (including
Customers and Experts) and Just Answer by formation of this Agreement (or any of the
Related Agreements) or by your participation on the site.
IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS
OR USEFULNESS OF ANY OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE
SITE, FROM THIRD PARTIES OR OBTAINED FROM A LINKED SITE. PLEASE SEEK THE ADVICE
OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC
OPINION, ADVICE, PRODUCT, SERVICE, OR OTHER CONTENT. THE MATERIALS AND CONTENT
PROVIDED BY JUST ANSWER AND ITS PROVIDERS ARE NOT INTENDED TO AND DO NOT
CONSTITUTE PROFESSIONAL ADVICE. REGISTRATION OR ENROLLMENT FOR THE SERVICE AND
ACCEPTANCE OF A NEW ACCOUNT DOES NOT CREATE A PROFESSIONAL-CLIENT RELATIONSHIP
AND ARE NOT THE SUBJECT OF PRIVILEGE AND CONFIDENTIALITY STANDARDS ASSOCIATED
THEREWITH.

16. Proprietary Rights of Content
You acknowledge and agree that Just Answer owns the rights to its website justanswer.com and all content displayed on the Site.
You acknowledge that all content, including but not limited to text, software,
music, sound, photographs, video, graphics or other material contained in
listings, sponsor advertisements or email-distributed, commercially produced
information presented to you by the Service, by Just Answer, Just Answer users, or Just Answer Advertisers or other content
providers, is protected by copyrights, trademarks, service marks, patents or
other proprietary rights and laws. You may not modify, copy, reproduce,
republish, upload, post, transmit, or distribute in any way content available
through the Service, including code and software for commercial purposes. For
permission to use third party materials appearing on the Site, please contact
the copyright owner. You do not acquire ownership rights to any content,
document or other materials viewed through the Site. The posting of information
or materials on the Site does not constitute a waiver of any right in such
information and materials.
You agree
that any content or information provided on the Site, whether as a question or answer,
will not be considered confidential and may be used by Just Answer
In addition, you agree that any materials or ideas submitted on the Site or
to the Site administrator or any employee, officer or agent of Just Answer,
will not be considered confidential and may be used by Just Answer, in its
sole discretion, without any obligation to compensate for its use of the
ideas and without any obligation to return any submitted materials. You hereby grant Just Answer a
non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise
the copyright, publicity, and database rights, including the right to create
derivative works thereof, that you have in your content and information, in any media now
known or not currently known, with respect to any such content or information.

17. Press Release Information
The Site may contain information and press releases about us. While this
information was believed to be accurate as of the date prepared, we disclaim
any duty or obligation to update this information or any press releases.
Information about companies other than ours contained in the press release or
otherwise, should not be relied upon as being provided or endorsed by us.

18. Disputes, Assignment, and
Governing Law
These Terms and the related Agreements constitute the complete and exclusive
statement of the Agreement between you and us. It supersedes any and all prior
or contemporaneous agreement, oral or written, and any other communications,
representations, warranties and understanding relating to the subject matter of
this Agreement. If there is a conflict between an oral representation
of any Just Answer' employee or agent and the terms of this Agreement, the
terms of this Agreement will prevail. To the extent that anything in or
associated with the Site is in conflict or inconsistent with this Agreement,
the terms of this Agreement will prevail.
If any
provision(s) of these Terms is held by a court of competent jurisdiction to be
contrary to law, then such provision(s) shall be construed, as nearly as
possible, to reflect the intentions of the parties with the other provisions
remaining in full force and effect. You
and Just Answer agree that any cause of action arising out of or related to
this Service must commence within one (1) year after the cause of action arose;
otherwise, such cause of action is permanently barred. You may not
assign this Agreement to any other party. Just Answer shall not be deemed to have waived any of our
rights or remedies unless such waiver is in writing and signed by us. No delay
or omission on the part of Just Answer in exercising
any rights or remedies shall operate as a waiver of such rights or remedies or
any other rights or remedies on future occasions. The section titles in these
Terms are solely used for the convenience of the parties and have no legal or
contractual significance.
This
Agreement shall be governed by, and construed in accordance with the laws of the State of California, without
regard to its conflicts of law provisions. Each party using our website or
services agrees to the exclusive jurisdiction of the courts of the State of California, and agrees
that venue for any action resulting from this Agreement or the use of our
Services shall be in San Francisco County, California and waives any and all
jurisdictional, venue or inconvenient forum objections.
Updated February 2008
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